Help Desk Analyst I

Robert Half in Oklahoma City, OK

  • Industry: Customer Service/Call Center - Customer Service Analyst
  • Type: Full Time
position filled
Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the Oklahoma City, Oklahoma area and is a long-term temporary opportunity. Responsibilities - Respond and follow up on technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues - Diagnose recurring technical issues and implement solutions to address the root of the problems - Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally Requirements - Experience installing and configuring operating systems, networked and local printers, and business applications - IT support ticketing system experience highly valued - Strong problem-solving skills - Solid understanding of Active Directory - Foundational knowledge in Application Installations - Proficiency in Networking - Software Installation experience preferred - Understanding of basic networking concepts Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office at 888.###.#### or visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .
Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

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